Healthcare Support Analyst - Remote

Overview

Experian Health is looking for a Healthcare Support Analyst to join our team, focusing on supporting claims products and improving systems efficiency.

In Short

• Support current Claims suite of products.
• Recommend and develop changes to improve systems efficiency.
• Document and communicate complex solutions to clients.
• Assess project complexity and estimate implementation timeframes.
• Communicate status with team members and clients.
• Develop relationships with clients and service/sales teams.
• Monitor accuracy and completeness of assigned jobs.
• Provide technical support including testing and troubleshooting.
• Analyze customer data and perform optimizations.
• Maintain comprehensive project plans and schedules.

Requirements

• Bachelor's degree or equivalent experience.
• 2+ years experience in a computing environment.
• Experience with 837 format and UB04/1500/ADA forms.
• Knowledge of ICD-10 diagnosis and procedure codes.
• Knowledge of CPT-4 codes.
• Basic project management skills.

Benefits

• Great compensation package and bonus plan.
• Core benefits including medical, dental, and vision.
• Flexible work environment with remote options.
• Flexible time off including volunteer time off.
• Explore all exciting benefits on our benefits page.