Client Success Summer Intern - Remote

Overview

The Client Success Intern for Experian Verification Solutions will build relationships, find and address risk, and expand client product adoption. You will be client-facing and have close collaboration with our teams. You will work under the Director of Client Implementation & Success.

In Short

• Monitor client volume trends and identify changes or anomalies affecting performance.
• Resolve client issues, including inquiries and escalations.
• Participate in scheduled client calls to support issue resolution, solution agreement, and relationship management.
• Distribute weekly/monthly volume reports, AUP and batch reports.
• Perform access portal demos for assigned clients.
• Collaborate with cross‑functional teams (Sales, Operations, Product, and Client Success) to develop projects.
• Support efforts aimed at driving volume growth, improving efficiency, and enhancing client performance.

Requirements

• Currently enrolled in a minimum of a Bachelor's program in Business or related field of study
• Return to school in Fall 2026 to complete degree
• Analytical, problem-solving, and dot-connecting skills with the ability to develop awareness

Benefits

• Fully remote
• Volunteer Time Off
• Great compensation
• Flexible work schedule
• Eligible for 401(k) participation in 90 days