Business Solutions Analyst - Fraud & ID - Remote

Overview

The Business Solutions Analyst for Fraud & ID will contribute to business support cases, ensuring quality standards and client requirements are met while collaborating with various support lines.

In Short

• Contribute to business support and incident management.
• Support Fraud and ID solutions.
• Communicate software changes effectively.
• Test and document client configurations.
• Contribute to solution design and enhancements.
• Provide accurate project timelines and estimations.
• Identify gaps in business processes.

Requirements

• 3+ years in a customer-focused role.
• Degree in Business Informatics, Computer Science, or related field.
• Fluency in English.
• Experience with Microsoft Excel.
• Data extraction and analysis skills.
• Working knowledge of SQL.
• Familiarity with XML/JSON is a plus.
• Project Management experience preferred.

Benefits

• Career development opportunities.
• Excellent work environment and team spirit.
• Comprehensive social benefits package.
• Work-life balance with paid vacation.
• Flexible working hours and home office options.