Revenue Operations Systems Associate - Remote

Overview

Exiger is at the forefront of making the world a better a safer place to do business. As a category defining risk intelligence and technology company, we help governments and companies surface and mitigate their supply chain, customer and vendor risk exposures which, undetected, present critical threats to the safety and well-being of their most valuable assets.

The Revenue Operations team is the driving force to ensure Exiger has a high-achieving, predictable revenue organization with well understood data. We are looking for a tenacious, determined, and persistent Revenue Operations Systems Associate who is excited to be part of building a new and growing program. This person will be responsible for Salesforce administration, organizing CRM data, and analysis.

In Short

• Collaborate with various internal departments to ensure that the Salesforce environment supports internal needs relating to functionality and performance
• Lead all aspects of user and license management including new user setup/ deactivation, roles, profiles, permissions, and public groups
• Coordinate data integrity efforts to improve CRM data quality
• Proactively address system errors and identify opportunities for technical debt remediation to increase the stability and performance of SFDC
• Triage issue tickets and requests within an established SLA
• Manage Salesforce configuration changes including (but not limited to) flows, fields, page layouts, record types, custom settings, dashboards, and reports
• Work with leads to administer third-party software resources such as LinkedIn Sales Navigator, 6Sense, and ZoomInfo
• Document updates, workflows, policies, and processes in a digestible way

Requirements

• 1-3 years of relevant experience in analytics, sales support and/or sales operations
• Certification as a Salesforce Associate or Administrator
• Familiarity with and/or willingness to learn other sales technology systems
• Experience manipulating large amounts of data in Excel
• Ability to work and solve problems independently
• Intellectual curiosity and bias for action
• Honesty, integrity, and accountability
• High attention to detail
• Ability to manage multiple projects and meet proposed deadlines
• Flexibility and ability to adapt to shifting and competing priorities

Benefits

• Discretionary Time Off for all employees, with no maximum limits on time off
• Industry leading health, vision, and dental benefits
• Competitive compensation package
• 16 weeks of fully paid parental leave
• Flexible, hybrid approach to working from home and in the office where applicable
• Focus on wellness and employee health through stipends and dedicated wellness programming
• Purposeful career development programs with reimbursement provided for educational certifications