Intake Customer Specialist - Remote

Overview

An overview paragraph about the job

In Short

• Full-Time remote position
• Work hours: 4:00 PM - 12:30 AM SAST, Monday to Friday
• Join a collaborative team focused on client satisfaction
• Communicate with clients via email and phone
• Manage high-volume email streams efficiently
• Review and synthesize information accurately
• Coordinate appointments and logistics
• Assist with case processing in the translations department
• Participate in special projects
• Opportunity for extensive training and skill expansion

Requirements

• Bachelor's Degree preferred
• Minimum of 3 years of experience in a similar role
• Excellent written and verbal communication skills
• Exceptional attention to detail and organizational skills
• Strong critical thinking and problem-solving abilities
• Ability to work collaboratively and accept feedback
• Proficiency in English is required

Benefits

• Fully remote role
• Supportive and collaborative team environment
• Extensive training and ongoing support
• Opportunity to contribute to a growing company
• Expand skills across multiple departments