Intake Specialist - Remote

Overview

The Intake Specialist is responsible for serving as the first point of contact for new client families, coordinating intakes, managing documentation, and ensuring a seamless onboarding experience for families seeking ABA therapy for their children with Autism.

In Short

• Work as an Intake Specialist for a mission-driven organization.
• Remote position with a 3 PM to 11 PM shift.
• Manage client inquiries and referrals.
• Gather and verify client information and insurance details.
• Schedule assessments and initial consultations.
• Ensure compliance with HIPAA and internal policies.
• Communicate with families throughout the intake process.
• Track documentation and scheduling needs.
• Support cross-department communication.
• 2+ years of experience in intake coordination or client services required.

Requirements

• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Ability to handle sensitive information professionally.
• Experience with Google Workspace and CRM systems.
• Reliable internet connection and personal computer.

Benefits

• Work in a mission-driven organization.
• Opportunity to make a lasting impact on families.
• Supportive work environment focused on Diversity, Equity, and Inclusion.