Product Manager, Payments - Remote

Overview

Eventbrite has built its business on empowering event creators with tools to sell out their events and connect people through live experiences. As we aim to become the go-to destination for discovering and attending live events, we must ensure our payments ecosystem is resilient, efficient, and optimized for conversion.

In Short

• Manage relationships with payment service providers and optimize payment methods.
• Ensure secure, cost-effective, and trusted transactions.
• Contribute to the vision and strategy for Eventbrite’s payments ecosystem.
• Identify initiatives to improve conversion and reduce payment failures.
• Collaborate across teams to deliver a seamless payments journey.
• Support security and compliance in all payment experiences.
• Analyze user needs to enhance payment methods.
• Drive execution with energy and commitment to excellence.
• Balance product experimentation and platform scaling.
• Communicate vision and strategy to stakeholders.

Requirements

• 3-5 years of product management experience in consumer-facing products.
• Proven track record in payments, PSP integrations, or transaction optimization.
• Experience with global payment methods and fraud prevention.
• Strong analytical and data-driven mindset.
• Excellent collaboration and communication skills.
• Customer empathy and user-first approach.
• Ability to navigate technical and regulatory complexities.

Benefits

• Comprehensive benefits and wellness package.
• Support for health, well-being, finances, and family.
• Remote work support and flexible work environment.
• Participation in equity and incentive programs.
• Inclusive culture and commitment to diversity.