Network / Voice Engineer - Remote

Overview

The Network / Voice Engineer role at e360 involves managing cloud voice solutions, troubleshooting telephony issues, and ensuring optimal network performance for enterprise communication.

In Short

• Remote position within the U.S.
• Manage the complete voice solution lifecycle.
• Diagnose and troubleshoot VoIP stack issues.
• Experience with enterprise networking and security.
• Proficiency in programming languages like Python and Java.
• Strong analytical and problem-solving skills required.
• Collaborate with cross-functional teams.
• Document IVR systems and processes.
• Conduct testing and quality assurance.
• Focus on professional development and growth.

Requirements

• 3+ years of enterprise networking experience.
• Bachelor's degree in Computer Science or related field.
• Knowledge of Dialpad or cloud-based VoIP solutions.
• Experience with database management systems.
• Ability to work independently and in a team.
• Excellent communication and interpersonal skills.
• Ownership of technical solutions and accountability.

Benefits

• Opportunities for professional development and growth.
• Internal and subsidized external training.
• Reimbursement for technology certification exams.
• Flexible work-life balance.
• Mentorship and networking opportunities.