Technical Account Manager - Remote

Overview

We are seeking a Technical Account Manager to support our clients as they navigate and optimize their use of our reporting and data aggregation platform. This role is ideal for a tech-savvy professional with strong communication skills who can be a trusted advisor to clients, ensuring seamless onboarding, technical support, and report customization tailored to their needs.

In Short

• Support clients in using our reporting and data aggregation platform.
• Act as a trusted advisor for clients.
• Ensure seamless onboarding and technical support.
• Provide report customization tailored to client needs.
• Drive customer success through technical guidance.
• Help clients maximize platform capabilities.
• Extract valuable insights from client data.
• Communicate effectively with clients and internal teams.
• Foster strong client relationships.
• Be proactive in addressing client needs.

Requirements

• Strong communication skills.
• Experience in technical support or account management.
• Ability to understand data aggregation and reporting tools.
• Proven problem-solving skills.
• Tech-savvy with a good understanding of client needs.
• Ability to work independently and remotely.
• Experience in customer success roles preferred.
• Familiarity with data analysis.
• Strong organizational skills.
• Willingness to learn and adapt.

Benefits

• Flexible working hours.
• Remote work opportunity.
• Professional development opportunities.
• Supportive team environment.
• Competitive salary and benefits package.
• Opportunity to work with cutting-edge technology.
• Engaging company culture.
• Work-life balance.
• Access to training resources.
• Health and wellness programs.