2nd Level Supporter - Remote

Overview

ENITAS is a fast, fair, and flexible personnel service provider focused on IT/Technology and Finance sectors. If you are passionate about managing claims and handling dunning effortlessly, then this vacancy is perfect for you!

In Short

• Support via phone, remote, email, and on-site
• Document predefined test cases and assist in creating test environments
• Analyze application issues
• Identify impacts on integrated environments and troubleshoot complex structures
• Support during rollouts
• User administration
• Maintenance and care of hardware and software

Requirements

• Completed IT training (e.g., IT specialist for system integration), retraining or further education in IT, or initial professional experience
• Experience in supporting Windows environments (Windows clients, Microsoft Office, Active Directory, Exchange)
• Basic knowledge of Windows Server
• Customer-oriented thinking and working style
• Problem-solving skills and analytical thinking ability

Benefits

• Permanent employment contract
• Above-tariff pay
• Vacation and Christmas bonuses
• Travel allowance
• Continued payment in case of non-assignment
• Personal support from our recruiters
• Bonuses for employee referrals
• And much more...