Digital Deployment Specialist - Remote

Overview

The Digital Deployment Specialist is responsible for providing technical support and training to onboard new customers, ensuring they have a valuable experience with the software platform.

In Short

• Mid-level customer success and support role.
• Remote position with potential travel.
• Full-time consulting job.
• Long-term project lasting 12+ months.
• Involves onboarding and training new customers.
• Requires strong communication and problem-solving skills.
• Must be comfortable with technology.
• Work closely with account managers.
• Passion for customer engagement is essential.
• Competitive salary with comprehensive benefits.

Requirements

• 2+ years experience as onboarding specialist at a SaaS technology company.
• Ability to explain technical issues to non-technical audiences.
• Proactive and self-starter mindset.
• Excellent communication skills.
• Comfortable working in a fast-paced environment.
• Flexibility with scheduling customer appointments.
• Commitment to continuous improvement.
• Aptitude for acquiring skills related to software.
• Strong customer focus and composure under pressure.
• Ability to work collaboratively with teams.

Benefits

• Remote work opportunity with potential travel.
• Medical, vision, and dental benefits.
• Unlimited PTO.
• Comprehensive benefits package.
• Supportive team environment.