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Customer Service Consultant - Wedding & Events - Remote

Posted Yesterday
Customer Service
Full Time
Australia

Overview

As a Customer Service Consultant at Dan's Wedding and Events Team, you will assist customers in planning their events, ensuring a personalized and memorable experience.

In Short

  • Provide end-to-end personalized service for corporate, weddings, and events.
  • Develop and grow sales across individual and shared accounts.
  • Drive sales and profitability by maximizing opportunities.
  • Build relationships with customers to enhance satisfaction and retention.
  • Work with venue management to optimize information sharing.
  • Handle inbound sales calls and customer inquiries.
  • Participate in monthly review sessions with new ideas and accountability.

Requirements

  • Current RSA preferred.
  • Excellent computer skills across multiple platforms.
  • High attention to detail.
  • Knowledge of the hospitality industry preferred.
  • Vibrant personality.
  • Availability between 9am - 7pm, Monday to Friday.

Benefits

  • Flexible working options between office and home.
  • Comprehensive onboarding and training program.
  • Exclusive discounts for various brands and services.
  • Monthly meeting-free days.
  • Opportunities for learning and development.
endeavour group logo

endeavour group

Endeavour Group is Australia's leading retail drinks and hospitality business, dedicated to creating a more sociable future together. With a diverse portfolio that includes well-known brands such as Dan Murphy’s, BWS, ALH Hotels, and Pinnacle Drinks, Endeavour Group is passionate about bringing people together and enhancing customer experiences across Australia. Established in 2012, Pinnacle Drinks partners with winemakers, growers, brewers, and distillers to deliver top-tier products in the wine, beer, and spirit categories. The company fosters a vibrant workplace culture that values inclusivity, flexibility, and continuous improvement, encouraging employees to dream big and leave their mark.

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