Remote Otter LogoRemoteOtter

Patient Insurance Specialist - Remote

Posted 7 days ago
Customer Service
Full Time
Worldwide
$15.00 - $17.00/hour

Overview

The Patient Insurance Specialist maximizes client reimbursement through accurate and timely entry and processing of patient demographic information while adhering to compliance standards.

In Short

  • Enter patient demographic data into billing software.
  • Verify patient insurance information through various resources.
  • Update insurance and demographic information accurately.
  • Process pending and rejected claims promptly.
  • Provide feedback to management on billing process issues.
  • Exhibit strong customer service skills.
  • Meet service level agreements consistently.
  • Maintain professionalism and compliance in all tasks.
  • Support team members and assist in special projects.
  • Perform additional tasks as needed.

Requirements

  • High School Diploma.
  • One year of experience in a healthcare environment.
  • Strong computer skills and ability to learn new software.
  • Self-motivated and goal-oriented.
  • Understanding of HIPAA, Medicare, and insurance regulations.
  • Good verbal and written communication skills.
  • Detail-oriented with strong data entry skills.

Benefits

  • Eligible for discretionary bonus plan.
  • Comprehensive benefits package including health coverage.
  • Retirement plan.
  • Paid time off.
EMS Management & Consultants logo

EMS Management & Consultants

EMS Management & Consultants Inc (EMS|MC) is the largest billing services provider in the U.S. focused exclusively on emergency medical services, offering comprehensive revenue cycle management solutions. With over 25 years of experience, EMS|MC is dedicated to delivering high-quality service and innovative financial solutions that enhance patient satisfaction and the efficiency of EMS systems. The company prides itself on its customer-centric approach and has built a team of industry-leading experts to maximize clients' EMS revenue. EMS|MC fosters a supportive work environment with career development opportunities, wellness programs, and a comprehensive benefits package.

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