Collections Specialist - Insurance Billing - Remote

Overview

The Collections Specialist role at The Testing Agency involves managing outstanding payments with insurance companies and ensuring timely collection of services rendered.

In Short

• Full-time remote position for a Collections Specialist.
• Responsible for following up with insurance companies regarding payments.
• Resolve invoice-related inquiries and disputes professionally.
• Maintain accurate communication records in CRM systems.
• Collaborate with internal departments for correct invoice processing.
• Handle minor escalations and billing discrepancies.
• Manage multiple accounts and follow-up schedules efficiently.
• Communicate consistently with clients and team members.
• Support overall collections performance and operational goals.
• Opportunity for professional growth and development.

Requirements

• Previous experience in insurance adjusting or collections.
• Strong negotiation and conflict resolution skills.
• Highly organized with the ability to manage multiple priorities.
• Comfortable making outbound calls for payment resolution.
• Proficient with CRM software and Google Office Suite.
• Able to work independently in a remote team environment.

Benefits

• Competitive base salary of $50,000 annually.
• Monthly performance bonus program for top performers.
• 100% remote opportunity for authorized U.S. workers.
• Monday–Friday schedule with flexibility.
• Paid benefits and vacation time.
• Supportive team culture and professional development opportunities.