Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of the company, providing exceptional service and assisting customers with their needs while managing equipment and using technology.

In Short

• Assist customers inside and outside a U-Haul center.
• Use smartphone-based technology to manage rentals.
• Inspect and maintain equipment on the lot.
• Prepare rental invoices and handle equipment returns.
• Install hitches and trailer wiring.
• Participate in ongoing education through U-Haul University.
• Physical demands include lifting equipment and moving around.
• Valid driver’s license required.
• On-the-job training and certifications provided.
• Career advancement opportunities available.

Requirements

• High school diploma or equivalent.
• Ability to maintain a good driving record.
• Comfortable working in a physically demanding environment.
• Willingness to use protective gear as needed.
• Must not use nicotine products in certain states.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans (if eligible).
• Paid holidays, vacation, and sick days (if eligible).
• Life insurance and legal program benefits.
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Gym reimbursement program and discounts on various products.
• $100 hiring bonus and additional cash bonuses.
• 24-hour physician available for kids.
• LifeLock Identity Theft Protection.
• Ongoing education and training opportunities.