Customer Service Representative - Remote

Overview

U-Haul is seeking friendly and motivated individuals to join their team as Customer Service Representatives, providing exceptional service and support to customers.

In Short

• Assist customers with U-Haul products and services.
• Use smartphone technology for managing rentals.
• Inspect and maintain rental equipment.
• Prepare rental invoices and process returns.
• Install hitches and fill propane.
• Participate in ongoing training and education.
• Work in a team-oriented environment.
• Handle physical tasks including moving equipment.
• Receive on-the-job education and certifications.
• Enjoy a variety of employee benefits and bonuses.

Requirements

• Valid driver’s license and good driving record.
• High school diploma or equivalent.
• Ability to work in a moderate-risk environment.
• Physical capability to move equipment weighing at least 50 lbs.
• Willingness to learn and participate in training programs.
• Strong communication and customer service skills.
• Ability to work in a team setting.
• Commitment to a healthy work environment.
• Must not use nicotine products as per company policy.
• Equal opportunity employer considerations.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Gym reimbursement and other wellness programs.
• Life insurance and legal program benefits.
• Discounts on various products and services.
• 24-hour physician access for children.
• Critical illness and identity theft protection.
• Additional bonuses for performance and training completion.