Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of the company, assisting customers with their needs and ensuring exceptional service while managing equipment and rentals.

In Short

• Assist customers inside and outside U-Haul centers.
• Use smartphone-based technology to manage rentals.
• Inspect and maintain U-Haul equipment.
• Prepare rental invoices and handle returns.
• Participate in ongoing education through U-Haul University.
• Drive forklifts and install hitches (certification provided).
• Work in a supportive team environment.
• Opportunities for career advancement.
• Receive on-the-job training.
• Enjoy various employee benefits.

Requirements

• Valid driver’s license with a good driving record.
• High school diploma or equivalent.
• Ability to handle physical demands of the job.
• Willingness to participate in safety training.
• Strong customer service skills.
• Ability to work well in a team.
• Adaptability to use technology effectively.
• Commitment to a healthy work environment.
• Must not use nicotine products in certain states.
• Equal opportunity employer compliant with laws.

Benefits

• Career stability and advancement opportunities.
• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Gym reimbursement and other wellness programs.
• Life insurance and legal program benefits.
• Discounts on various products and services.
• Access to a 24-hour physician for kids.
• Identity theft protection services.
• Ongoing training and education opportunities.