Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will provide exceptional service to customers, assisting them with their needs and ensuring a positive experience while managing equipment and inventory.

In Short

• Assist customers with U-Haul products and services.
• Use smartphone technology for rentals and inventory management.
• Move and hook up trucks and trailers.
• Inspect and clean equipment on the lot.
• Prepare rental invoices and accept returned equipment.
• Install hitches and trailer wiring.
• Participate in ongoing education through U-Haul University.
• Work in a team-oriented environment.
• Receive on-the-job training and bonuses.
• Maintain safety standards while performing physical tasks.

Requirements

• Valid driver’s license and good driving record.
• High school diploma or equivalent.
• Ability to work in a moderately risky environment.
• Physical ability to lift equipment weighing at least 50 lbs.
• Willingness to participate in safety training.
• Customer-focused attitude.
• Ability to work flexible hours.
• Team player with strong communication skills.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• 401(k) Savings Plan and Employee Stock Ownership Plan (ESOP).
• Gym and mindset app reimbursement.
• Life insurance and legal program benefits.
• Discounts on various products and services.
• 24-hour physician availability for kids.
• Identity theft protection and critical illness insurance.