Customer Service Representative - Remote

Overview

U-Haul is seeking friendly and motivated individuals for the position of Customer Service Representative, where you will assist customers and ensure they receive exceptional service while managing equipment.

In Short

• Assist customers with U-Haul products and services.
• Use smartphone technology for rentals and inventory management.
• Inspect and clean equipment.
• Prepare rental invoices and manage returns.
• Participate in ongoing training and certification programs.
• Drive a forklift and fill propane (certification provided).
• Work in a team-oriented environment.
• Receive a $100 hiring bonus and additional cash bonuses.
• Enjoy various benefits including health insurance and a 401(k) plan.
• Work in a physically demanding environment with safety precautions.

Requirements

• Valid driver’s license and good driving record.
• High school diploma or equivalent.
• Ability to perform physical tasks, including lifting up to 50 lbs.
• Willingness to work in a moderate-risk environment.
• Strong customer service skills.
• Ability to learn and use technology effectively.
• Commitment to a healthy work environment.
• Availability for flexible scheduling.
• Participate in safety training and compliance.
• Must not use nicotine products in certain states.

Benefits

• Career stability and advancement opportunities.
• Health insurance and prescription plans (if eligible).
• Paid holidays, vacation, and sick days (if eligible).
• Life insurance and legal program benefits.
• Employee stock ownership plan (ESOP).
• Discounts on various products and services.
• Gym reimbursement program.
• 24-hour physician access for children.
• Identity theft protection and critical illness insurance.
• Financial wellness programs available.