IT Operations Specialist - Remote

Overview

An IT Operations Specialist is needed to support the IT operations at Middlesex Federal Savings, focusing on vendor management, user access administration, and general IT support.

In Short

• Coordinate third-party vendor relationships
• Manage user accounts and security protocols
• Provide hands-on assistance for hardware, software, and network issues
• Ensure compliance with IT security protocols
• Prepare and present reports to senior management
• Collaborate with IT department and consultants
• Support IT help desk as needed
• Strong organizational and project management skills required
• Excellent communication skills necessary
• Interest in learning new technologies, including AI in financial services

Requirements

• Familiarity with IT security best practices
• Experience with vendor management
• Knowledge of Windows operating systems and basic networking
• Ability to prioritize tasks and adapt to changing priorities
• Excellent verbal and written communication skills
• Ability to work independently and in a collaborative team
• College degree or equivalent industry experience
• Willingness to take ownership of tasks
• Proactive problem-solver

Benefits

• Small, collaborative environment
• Competitive salary and excellent benefits package
• Excellent training opportunities