Counter Salesperson - Remote

Overview

The Counter Salesperson will provide sales support to walk-in customers at the Profit Centre counters, ensuring the highest level of customer service while maintaining a clean and stocked sales area.

In Short

• Provide sales support to walk-in customers.
• Maintain and stock the counter sales area.
• Answer customer questions and process orders.
• Assist with counter merchandising and product promotion.
• Follow up on backorders and manage returns.
• Build relationships with customers and vendors.
• Work in a fast-paced environment.
• Utilize software systems for order processing.
• Participate in ongoing training and development.
• Collaborate with the Profit Centre Manager on various tasks.

Requirements

• Grade 12 diploma or equivalent; college/university degree is an asset.
• Minimum of 2 years of customer service or counter sales experience.
• Outstanding customer service and communication skills.
• Ability to learn and operate relevant software systems.
• Intermediate math skills and attention to detail.
• Strong work ethic and integrity.
• Ability to work independently and in a team.
• Experience with plumbing and building products is preferred.
• Proficient in using the Internet for problem-solving.
• Experience with Trend, Eclipse, Word, Excel, and Outlook is preferred.

Benefits

• Great mentors and on-the-job training.
• Growth potential with competitive salary and benefits.
• Participation in a pension plan with employer contributions.
• Work-life balance and flexible time.
• Supportive company culture with strong core values.