Remote Operations & Travel Fulfillment Coordinator

Overview

Our client is looking for a Remote Operations & Travel Fulfillment Coordinator to support their growing business operations. This person will play a key role in ensuring smooth travel fulfillment, accurate event logistics, and timely communication with clients and vendors.

In Short

• Manage and process auction travel package redemptions from start to finish.
• Book trips, communicate with vendors, and ensure winners receive accurate certificates and confirmations.
• Maintain spreadsheets and documentation to track each booking.
• Provide responsive customer service to auction winners regarding their travel experiences.
• Assist with general administrative and event coordination tasks as needed.
• Ensure accurate tracking of sold packages and prevent double bookings or errors.
• Follow clearly defined processes and suggest improvements where applicable.
• Help manage and organize incoming leads from our lead generation partner.
• Ensure leads are properly qualified, organized, and ready for the sales and marketing team to follow up.
• Track follow-ups and conversion progress.

Requirements

• Detail-oriented and dependable.
• Able to manage multiple moving parts while maintaining accuracy.

Benefits

• Opportunity to work remotely.
• Be part of a growing business.