Account Manager for Doctor ELEKS - Remote

Overview

The Account Manager is responsible for managing client relationships, ensuring their satisfaction, and overseeing product execution to achieve business objectives.

In Short

• Build and maintain strong long-term relationships with existing clients.
• Proactively assess, clarify, and validate client’s needs on a regular basis.
• Help to ensure timely and successful delivery of our solutions according to client’s needs and expectations.
• Coordinate with Sales Office, Deployment and Support, Technology Division.
• Keep all information on client’s cooperation integral and up to date.
• Compiling and preparing regular reports and correspondence.
• Instantly notify management team of critical client issues with the services we are providing.
• Control financial relationships with the client.

Requirements

• At least 1 year of experience in a similar position (experience in IT industry would be a plus).
• Experience in Account Management / IT Sales / Client Relationship management.
• Experience in cooperation with end customers.
• Experience in healthcare-related projects - preferred, but not mandatory.
• Familiarity with Ukraine's Healthcare System - desired, but not mandatory.
• Strong Intermediate level of English.
• Excellent knowledge of the Ukrainian language.
• Excellent presentation skills.
• Ability to work effectively with a variety of clients and technical experts.
• Enjoy working in a team, fast-paced environment.
• Readiness for business trips if needed.

Benefits

• Competitive Social package.
• Close cooperation with a customer.
• Challenging tasks.
• Competence development.
• Team of professionals.
• Dynamic environment with low level of bureaucracy.
• Medical insurance.