Direct Billing Specialist - Remote

Overview

The Direct Billing Specialist will be crucial in analyzing direct billing operations. You will be responsible for processing direct billing transactions, analyzing data, and ensuring accuracy and compliance. You will collaborate closely with various internal teams, including Account Managers, Insurance Carriers, and Finance, to streamline the direct billing processes and maintain exceptional client satisfaction.

In Short

• Pull Carrier Statements for commission deposits daily.
• Prepare daily deposits of checks received in Lockbox.
• Process/verify all Personal Lines automatic feeds of revenue into Epic.
• Ensure revenue is recorded accurately by preparing month-end reconciliations.
• Adhere to standardized procedures and guidelines for direct billing activities.
• Demonstrate expertise in department software tools.
• Assist on the roll-out of acquisitions for smooth transitions.
• Process return commission checks to carriers weekly.
• Collaborate with cross-functional teams on billing disputes.
• Continuously evaluate existing direct billing processes for improvement.

Requirements

• Bachelor's degree in finance, accounting, business administration, or a related field.
• Minimum of 3 years of experience in insurance billing.
• Strong knowledge of insurance policies, premiums, and billing procedures.
• Proficient in using billing software and tools.
• Excellent attention to detail and ability to analyze complex billing data.
• Strong communication skills, both written and verbal.
• Proven ability to multitask and meet deadlines.
• Exceptional problem-solving skills.
• Strong organizational and time management skills.
• Proficient in Microsoft Office Suite, particularly Excel.

Benefits

• Competitive salary and benefits package.
• Flexible work options including remote work.
• Wellness programs and flexible vacation/sick leaves.
• Opportunities for career growth and development.