Director of Operations and Strategy - Remote

Overview

Effective School Solutions, a rapidly expanding organization revolutionizing mental health care delivery in schools across multiple states, seeks a Director of Operations and Strategy to join our team.

As an integral member of our team, you will be responsible for juggling various operations tasks and projects to support our Regional Vice Presidents and Regional Clinical Directors in retaining and growing existing accounts. Reporting to the Chief Operating Officer, you will support account development across regions to ensure consistent operations, compliance, and communication. Your ability to thrive in a fast-paced environment, prioritize tasks effectively, and manage multiple requests will be essential.

The ideal candidate will possess excellent communication and organizational skills with attention to detail. You should be self-motivated, able to work independently and collaboratively, and comfortable reporting to multiple team members. If you are a highly organized and motivated individual with a passion for driving operational efficiency, we encourage you to apply and join our team at Effective School Solutions.

In Short

• Develop and maintain high-quality internal and external documentation.
• Standardize processes and resources across regions.
• Partner with cross-functional teams to ensure aligned implementation of best practices.
• Monitor and analyze program performance metrics.
• Serve as an escalation point for regional operational issues.
• Lead strategic initiatives to identify business challenges.
• Develop and maintain account management plans for key districts.
• Conduct periodic reviews of product portfolio.
• Lead strategic projects that identify operational pain points.
• Support the development and rollout of new service lines.

Requirements

• Bachelor’s degree required.
• At least 2 years of hands-on operations or strategy experience.
• Advanced computer skills, particularly in Word, Excel, and PowerPoint.
• MBA preferred but not required.
• Salesforce experience is preferred but not required.
• Mental health or K-12 experience is preferred but not required.

Benefits

• Join a rapidly expanding organization.
• Drive operational efficiency in mental health care delivery.
• Collaborate with a dynamic team.
• Work in a fast-paced environment.
• Opportunities for professional growth.