Energy Specialist - Remote

Overview

Join EDF as an Energy Specialist and make a real difference every single day, helping customers feel truly cared for while contributing to net zero goals.

In Short

• Be the reason customers feel cared for by delivering exceptional service.
• Own the customer journey and understand their needs.
• Communicate with customers via phone and digital channels.
• Work in a hybrid role with both home and office-based working.
• Full-time or part-time options available.
• Starting salary of £25,719 with potential bonuses.
• Enjoy a range of benefits, including enhanced parental leave and health insurance.
• Contribute to a culture of equity, diversity, and inclusion.
• Be part of a high-performing team focused on customer experience.
• Opportunities for learning and growth in your role.

Requirements

• Strong people skills with the ability to build connections.
• Excellent listening and communication skills.
• Team player who thrives in collaborative environments.
• Comfortable with change and adaptable to new challenges.
• Proactive problem solver with a customer-first mindset.
• Ability to work independently and take ownership of tasks.
• Desire to learn and grow within the role.
• Resilience and ability to work under pressure.

Benefits

• Starting salary of £25,719 plus potential bonuses.
• 25 days holiday plus bank holidays.
• Market-leading pension scheme.
• Flexible working environment.
• Support for equity, diversity, and inclusion initiatives.
• Access to health insurance and technology vouchers.
• Gym membership and season ticket loans.
• Enhanced parental leave.
• Electric vehicle leasing options.
• Product discounts for employees.