Energy Specialist - Remote

Overview

As an Energy Specialist at EDF, you will play a crucial role in transforming customer experiences and delivering net zero for our customers.

In Short

• Be the reason customers feel cared for.
• Build strong relationships and innovative solutions.
• Take ownership of the customer journey.
• Communicate with customers via phone and digital channels.
• Work in a flexible environment with both office and remote options.
• Full-time and part-time options available.
• Starting salary of £25,719 with potential bonuses.
• Dynamic and inclusive workplace culture.
• Opportunity for personal and professional growth.
• Contribute to achieving Net Zero goals.

Requirements

• Strong interpersonal skills and ability to connect with customers.
• Excellent listening and communication skills.
• Team player with a collaborative mindset.
• Ability to adapt to changes and handle pressure.
• Proactive problem-solver.
• Desire to provide exceptional customer service.
• Willingness to learn and grow in the role.

Benefits

• 25 days of holiday plus bank holidays.
• Market-leading pension scheme.
• Health insurance and wellness benefits.
• Flexible working arrangements.
• Support for diversity and inclusion initiatives.
• Electric vehicle leasing and product discounts.
• Gym membership and season ticket loans.