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Customer Care Coordinator - Remote

Posted 3 hours ago
Customer Service
Full Time
USA

Overview

We are hiring a reliable and customer-oriented professional to join our remote team. In this role, you will help coordinate client needs, provide support, and ensure a seamless experience from start to finish, including assisting those preparing for travel and special experiences.

In Short

  • Provide timely support through email, chat, and phone
  • Assist with scheduling updates, changes, and client requests
  • Share relevant details to help clients stay informed and prepared
  • Follow up before key dates to ensure readiness
  • Resolve concerns while maintaining a high level of service
  • Track and document client interactions

Requirements

  • Friendly, professional communication style
  • Customer service or coordination experience preferred
  • Strong attention to detail and organization
  • Ability to multitask and work independently
  • Interest in hospitality, travel, or customer experience

Benefits

  • Fully remote role with flexible hours
  • Comprehensive training and support
  • Collaborative team environment
  • Opportunities for advancement
  • Work in a dynamic environment supporting client travel experiences
  • Access to travel-related perks and incentives

D.T.G

Duquesa Travel Group

Duquesa Travel Group is a dynamic and client-focused travel agency dedicated to providing exceptional support and coordination for travelers. With a fully remote team, the company emphasizes a positive client experience by assisting with trip preparations, updates, and inquiries. Duquesa Travel Group values strong communication and organizational skills, offering a flexible work environment and opportunities for growth within the travel and hospitality industry. The company is committed to ensuring clients feel prepared and supported throughout their travel journey, while also providing access to industry-related perks and discounts.

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