Remote Otter LogoRemoteOtter

Remote Travel Representative

Posted 51 minutes ago
Customer Service
Full Time
Worldwide

Overview

We are seeking a Remote Travel Representative to support clients before, during, and after their trips. In this fully remote role, you will assist with travel-related requests, provide customer support, and help ensure a smooth and enjoyable experience for each traveler.

In Short

  • Communicate with clients via email, phone, and messaging platforms
  • Assist with reservation updates, itinerary changes, and general travel inquiries
  • Provide accurate information about destinations, travel requirements, and procedures
  • Confirm travel details and follow up with clients prior to departure
  • Address client concerns professionally and work toward timely resolutions
  • Strong communication and interpersonal skills
  • Customer service experience preferred (hospitality or travel is a plus, not required)
  • Organized and comfortable handling multiple requests
  • Able to learn new systems and tools quickly
  • Interest in travel and helping others

Requirements

  • Remote work environment
  • Flexible schedule
  • Step-by-step training and ongoing support
  • Opportunities for growth and development
  • Supportive and collaborative team environment

Benefits

  • Remote work environment
  • Flexible schedule
  • Step-by-step training and ongoing support
  • Opportunities for growth and development
  • Supportive and collaborative team environment

D.T.G

Duquesa Travel Group

Duquesa Travel Group is a dynamic and client-focused travel agency dedicated to providing exceptional support and coordination for travelers. With a fully remote team, the company emphasizes a positive client experience by assisting with trip preparations, updates, and inquiries. Duquesa Travel Group values strong communication and organizational skills, offering a flexible work environment and opportunities for growth within the travel and hospitality industry. The company is committed to ensuring clients feel prepared and supported throughout their travel journey, while also providing access to industry-related perks and discounts.

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