Remote Client Support Representative

Posted 1 hour ago

Customer Service

Full Time

Worldwide

Overview

We are looking for a motivated and detail-oriented individual to join our remote team. In this role, you will assist clients with coordination, updates, and general support, helping ensure a smooth and positive experience—especially for those preparing for upcoming trips and experiences.

In Short

Provide support via email, chat, and phone
Assist with updates, changes, and general client inquiries
Share helpful information related to upcoming plans and arrangements
Follow up with clients prior to departure to ensure they feel prepared
Resolve concerns while maintaining a positive experience
Keep accurate records of client interactions
Strong communication and people skills
Customer service experience is a plus
Organized and dependable
Comfortable working remotely and managing tasks independently

Requirements

Interest in travel, hospitality, or client experience preferred

Benefits

100% remote position
Flexible schedule
Training and ongoing support
Growth opportunities within a supportive team
Work in an experience-focused environment supporting client travel needs
Access to industry-related perks and discounts

D.T.G

Duquesa Travel Group

Duquesa Travel Group is a dynamic and client-focused travel agency dedicated to providing exceptional support and coordination for travelers. With a fully remote team, the company emphasizes a positive client experience by assisting with trip preparations, updates, and inquiries. Duquesa Travel Group values strong communication and organizational skills, offering a flexible work environment and opportunities for growth within the travel and hospitality industry. The company is committed to ensuring clients feel prepared and supported throughout their travel journey, while also providing access to industry-related perks and discounts.

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