Senior IT Operations Engineer - Remote

Overview

As a Senior IT Ops Engineer at DuckDuckGo, you will support a remote-first team of over 300 members by enhancing internal tools and systems to improve service delivery standards and ensure excellent IT services.

In Short

• Support over 300 team members with IT tools and services.
• Enhance service delivery standards for internal tools.
• Experience with Microsoft Entra for medium-to-large organizations.
• Administer cloud and SaaS applications including Office 365.
• Manage Microsoft Entra tenants using Infrastructure-as-Code technologies.
• Deploy and manage device management systems.
• Troubleshoot issues on various operating systems.
• Write documentation for administrative and user-facing needs.
• Participate in projects to improve onboarding processes.
• Engage in team meetings and retreats.

Requirements

• Experience with Microsoft Entra in a remote setting.
• Knowledge of cloud and SaaS applications.
• Proficiency with Infrastructure-as-Code technologies.
• Experience with Microsoft Intune for device management.
• Ability to troubleshoot on various platforms.
• Familiarity with Linux sysadmin utilities.
• Understanding of administrative access best practices.
• Excellent writing skills for documentation.

Benefits

• Competitive salary of $178,500 USD annually.
• Stock options included in compensation.
• Paid parental leave and office setup allowances.
• Flexible work arrangements.
• Opportunities for professional growth and team retreats.