Senior Analyst - Corporate Actions Client Support - Remote

Overview

As a Senior Analyst in the Corporate Actions Client Support team at DTCC, you will provide phone and web inquiry support to DTC clients for Asset Services products, ensuring timely resolutions and strengthening client relationships.

In Short

• Provide phone and web inquiry support for Asset Services products.
• Partner with Operations teams to ensure timely resolutions.
• Manage escalations and track them through completion.
• Execute operational processes and suggest improvements.
• Maintain a focus on client service and issue resolution.
• Build strong relationships with stakeholders.
• Adhere to procedures and manage competing priorities.
• Contribute to a supportive team environment.
• Receive training and development opportunities.
• Flexible/hybrid work model with 3 days onsite and 2 days remote.

Requirements

• Bachelor's degree preferred but not essential.
• Minimum 2 years of experience in a relevant field.
• Strong communication and collaboration skills.
• Ability to manage workload and meet deliverables.
• Knowledge of risk and control processes.

Benefits

• Salary range £25000-£27000 per annum with bonus.
• Comprehensive health and life insurance.
• Pension plan.
• Paid Time Off and family care leave.
• Attractive shift allowance of £3500 per annum.