Senior Analyst - Corporate Actions Client Support - Remote

Overview

The Senior Analyst provides phone and web inquiry support to DTC clients for Asset Services products, ensuring timely resolutions and strengthening client relationships.

In Short

• Provide phone and web inquiry support for Asset Services products.
• Partner with Operations teams to ensure timely resolutions.
• Handle escalations and manage tracking through completion.
• Execute operational processes and suggest improvements.
• Maintain focus on client service and issue resolution.
• Build strong relationships with stakeholders.
• Adhere to procedures and manage competing priorities.
• Minimum 2 years of experience preferred.
• Collaborate well within and across teams.
• Top class training and development opportunities.

Requirements

• Bachelor's degree preferred but not essential.
• Minimum 2 years of experience.

Benefits

• Salary range £25000-£27000 per annum with bonus.
• Comprehensive health and life insurance.
• Pension plan.
• Paid Time Off and personal/family care leave.
• Flexible/hybrid work model.