Principal Product Designer - Growth - Remote

Overview

At Dash, Dropbox’s new AI division, design has always been at the heart of what makes our product beloved by customers. This role will be responsible for ensuring every interaction our customers have is met with an “it just works” experience along with radically redesigning and reimagining the ways our customers will use Dropbox. This role will also be critical in establishing a world class design discipline and design team within OTC. You’ll work closely with leaders across the business and shape not just our products, but our people and the way we design and build.

As a Principal Product Designer on Dash focused on Growth, you will be at the forefront of reimagining design for the next generation of AI-powered products. You will help define the future of Dropbox’s AI experiences, collaborating across teams to integrate cutting-edge technologies that make our product even more intuitive, intelligent, and powerful. This role will require you to be a thought leader, driving company-wide initiatives that blend design excellence with forward-thinking AI innovation, making Dropbox’s product ecosystem smarter and more valuable for users.

Your role will focus on leading design across key areas of Dash’s lifecycle: activation, retention, and expansion. You’ll be the most senior IC designer driving these initiatives—leading complex system design, shaping experimentation strategies, and unlocking compounding user value across Dropbox’s AI future. Ensuring exceptional design craft within the organization by working closely with talented teams of Product Designers, Design Directors, Research Leads, and Content Designers, maintaining high standards of design excellence and precision. Identifying and driving high-impact, company-level initiatives that align business objectives with customer needs, ensuring that AI-driven innovation is seamlessly integrated into Dropbox’s products.

In Short

• Lead strategic growth-focused design across key moments in the user journey: activation, conversion, retention, and, especially for Dropbox Dash.
• Infuse data and experimentation into your design process—translating learnings into scalable UX systems.
• Proactively identify and define high-level opportunities, especially in AI, that are complex but have the potential to transform the user experience and business outcomes.
• Take ownership of strategic, design-led projects, driving them from concept to delivery.
• Work with the broader design organization to ensure that all designs are executed to the highest standards.
• Help shape and execute the broader design strategy, influencing product strategy across the organization.
• Develop and implement innovative design patterns and systems that are durable and scalable.
• Collaborate with the Design Leadership Team and other stakeholders to align strategic design initiatives with company goals.

Requirements

• 15+ years in a senior Individual Contributor role with a proven track record in high-impact design initiatives.
• Deep experience in building innovative AI-driven products and creating transformative user experiences.
• Exceptional interaction and visual design skills, particularly in AI tech.
• A portfolio showcasing significant contributions to impactful customer experiences.
• Demonstrated ability to work cross-functionally with various stakeholder groups.
• Excellent written and verbal communication skills.
• Expertise in design thinking methodologies.

Benefits

• Opportunity to lead design in a cutting-edge AI environment.
• Collaborate with a talented team of designers and leaders.
• Impact the future of Dropbox’s AI experiences.
• Work in a dynamic and innovative company culture.