Senior Associate, Merchant Strategy & Operations - Remote

Overview

As a Merchant Strategy & Operations Senior Associate at DoorDash, you will drive impact and solve problems by digging into details, executing quickly in the face of ambiguity, and building strong cross-functional collaboration.

In Short

• Build the strategy for helping merchants succeed on DoorDash.
• Provide fast and seamless solutions when merchants face issues.
• Use data-driven decision-making to drive execution for new initiatives.
• Work cross-functionally with product, operations, marketing, sales, finance, and analytics teams.
• Engage with merchants to understand their needs and challenges.
• Analyze data to develop hypotheses for new solutions.
• Test hypotheses in the market to refine approaches.
• Champion merchant success and retention on the platform.
• Report to the Senior Manager of Merchant Strategy & Operations.
• Contribute to a culture of innovation and improvement.

Requirements

• Bachelor’s degree or higher.
• 2-3 years of experience in consulting, strategy, operations, or related fields.
• Proven track record of managing cross-functional initiatives.
• Self-starter with a proactive mindset.
• Curiosity and a desire to innovate.
• Strong problem-solving skills.
• Analytical skills with proficiency in SQL and Excel.
• Ability to communicate effectively with diverse teams.
• Experience in high-growth or early-stage startups is a plus.
• Grit and determination to succeed.

Benefits

• Comprehensive benefits package including 401(k) with employer match.
• Paid time off and parental leave.
• Wellness benefits and paid holidays.
• Medical, dental, and vision benefits.
• Disability and life insurance.
• Family-forming assistance and commuter benefits.
• Mental health program.
• Opportunities for equity grants.
• Supportive work environment focused on employee well-being.
• Commitment to diversity and inclusion.