Solution Engineer - Remote

Overview

The Solution Engineer will play a critical role in supporting the Kronos WFM application across non-production and production environments, including participation in go-live activities.

In Short

• Support the Kronos WFM application in various environments.
• Participate in go-live activities.
• Expertise in system operations and deployments.
• Troubleshoot issues effectively.
• Adhere to ITIL best practices.
• Occasional off-hours work for solution deployments.
• Work with a client-focused approach.
• Foster long-term IT success for clients.
• Contribute to optimizing IT infrastructure.
• Support workforce needs with staffing services.

Requirements

• Experience with Kronos WFM.
• Strong background in system administration.
• Knowledge of cybersecurity principles.
• Proficiency in networking.
• Familiarity with IT operations.
• Ability to work off-hours as needed.
• Strong problem-solving skills.
• Adherence to best practices in ITIL.
• Excellent communication skills.
• Experience in IT consulting is a plus.

Benefits

• Opportunity to work with a trusted IT consulting firm.
• Engagement in various IT projects.
• Possibility for professional growth.
• Access to online training programs.
• Support for long-term career success.