Senior Key Account Manager - Remote

Overview

Diverto is seeking a Senior Key Account Manager to lead and grow strategic client relationships in hybrid telecommunications, IT/OT, and cybersecurity, ensuring service excellence and mentoring future experts.

In Short

• Build and maintain business relationships with key accounts/customers.
• Manage sales activities and identify new business opportunities.
• Research the needs and priorities of key accounts.
• Create tailored offers for key accounts.
• Ensure timely extension of existing contracts.
• Maintain service quality and customer satisfaction.
• Mentor and support team members' professional growth.
• Work in a hybrid model (office and remote).
• Engage in continuous professional development.
• Participate in local and global projects.

Requirements

• Bachelor’s or Master’s degree.
• Minimum 5 years of experience in IT products and services sales.
• Strong interpersonal and communication skills.
• Ambitious with a focus on achieving goals.
• Commitment to professional growth and continuous learning.
• Fluency in Croatian and English.
• Proactive, adaptable, and problem-solving mindset.
• Strong sense of confidentiality and teamwork.
• Passion for cybersecurity is a plus.

Benefits

• Growth in an open-minded culture with minimal hierarchy.
• Opportunities for professional development and certifications.
• Challenging projects in a motivating international environment.
• Flexible working hours and hybrid work options.
• Additional health insurance packages.
• Transportation fee support.
• Multisport membership.
• Pet-friendly office.
• Social events and team bonding activities.
• Travel opportunities to other offices.