Spanish Card Customer Service Representative - PM Shifts - Remote

Overview

Join Discover as a Spanish Card Customer Service Representative, where you can work remotely while providing meaningful customer service in a collaborative environment.

In Short

• 100% remote work option available.
• Handle complex customer inquiries via telephone, digital, or chat channels.
• Collaborate in a supportive team culture focused on growth.
• Various shift start times available between 12:30 PM and 5:30 PM EST.
• Receive equipment to set up a home office.
• Must have a quiet workspace and reliable internet connection.
• Preferred qualifications include a high school diploma and 1+ years of customer service experience.
• Bilingual Spanish required.
• Compensation ranges from $18.00 to $21.22 per hour.
• Comprehensive benefits package available.

Requirements

• High School Diploma or GED.
• 1+ years of customer service experience.
• Bilingual in Spanish.
• Strong verbal communication skills.
• Ability to navigate computerized systems.
• Capability to handle complex customer inquiries.
• Quiet workspace for remote work.
• Reliable internet connection (minimum 100 MBPS download).
• Ability to work Monday through Friday with assigned weekends.
• Must be authorized to work in the USA.

Benefits

• Paid Parental Leave.
• Paid Time Off.
• 401(k) Plan.
• Medical, Dental, Vision, & Health Savings Account.
• Short and Long Term Disability insurance.
• Life and Accidental Death & Dismemberment insurance.
• Recognition Program.
• Education Assistance.
• Employee Stock Purchase Plan.
• Commuter Benefits.