Community Relations Manager - Remote

Overview

The Community Relations Manager builds and maintains strong relationships with various healthcare and community entities, acting as a hospice liaison.

In Short

• Respond promptly to referrals at hospitals or communities in assigned territory.
• Secure new accounts in assisted living, memory care, independent living, skilled nursing facilities, and doctors' offices.
• Foster relationships with existing or potential community partners.
• Attend marketing events such as community events and open houses.
• Clearly articulate the hospice philosophy to families, patients, and doctors.
• Engage in end-of-life care discussions with families and patients.
• Demonstrate strong organizational and time management skills.
• Utilize Excel, email, CRM, and EMR systems confidently.
• Consistently perform contact with facilities by phone, email, or walk-in.
• Own and update the Community Contact spreadsheet.

Requirements

• A minimum of 3 years of experience in healthcare marketing, sales, or related field.
• A valid driver’s license and reliable transportation.
• Profound understanding of hospice care principles and practices.
• Exceptional verbal and written communication skills.
• Proficient in Microsoft Office Suite, CRM platforms, and EMR systems.
• Professional demeanor and appearance.
• Ability to work independently and collaboratively.
• Strong organizational skills and attention to detail.
• Ability to travel within the service area as needed.

Benefits

• Salary of $60,000-$75,000 annually with bonus potential.
• Dignity Hospice pays 90% of the employee premium for health insurance.
• Dental and vision insurance available.
• 3 weeks of Paid Time Off available during the first year.
• 401(k) match available with tenure.