Customer Service Representative English-speaking (freelancer.) - Remote

Overview

We are looking for a Customer Service Agent to join our innovative global business, providing exceptional service to English-speaking customers while generating leads for our clients.

In Short

• Remote position available immediately.
• Responsible for customer care and lead generation.
• Communicate via live chat, phone, email, and messaging apps.
• Work in a dynamic, multilingual contact center environment.
• Flexible working hours with a minimum of 40 hours per week.
• Extensive training provided.
• Long-term commitment required (at least 12 months).
• Opportunity for personal and professional development.
• Competitive salary with bonus opportunities.
• Inclusive and diverse work culture.

Requirements

• High level of English proficiency.
• Strong communication skills.
• Ability to multitask and think quickly.
• Customer-oriented mindset.
• Willingness to work flexible hours.
• Experience in customer service is a plus.
• Ability to work independently and as part of a team.
• Basic computer skills.
• Availability for training during office hours.
• Passion for exceptional customer service.

Benefits

• Work from anywhere in the world.
• Contribution to home office expenses.
• Company-provided computer with dual monitors.
• Opportunities for skill development and career advancement.
• Team events and a friendly work environment.
• Annual performance-based bonuses.
• 50% pay increase for night shifts.
• Supportive training and mentorship.
• International work experience.
• Commitment to diversity and inclusion.