As an experienced ServiceNow GRC Consultant at Devoteam N Platform, you will be part of a team of over 500 technical experts and over 200 consultants, providing a holistic transformation approach for the entire ServiceNow platform. You will support our clients in delivering digital workflows that enhance operational productivity, improve employee experiences, and redefine customer engagement.

In Short

Consulting clients on necessary business changes within their organization.
Taking on delivery responsibility as an Engagement Manager for one or more clients.
Acting as a central point of contact for your team and client employees as a “Trusted Advisor”.
Leading business process definition, reengineering, improvement, and gap analysis during workshops with key client sponsors and stakeholders.
Identifying areas for process improvement and recommending solutions with detailed pros, cons, and risks.
Facilitating discussions and driving decisions on client processes.
Understanding implementation methodology, sales support processes, and tools, including RFPs, pipeline tracking, and scoping.
Maintaining and developing relevant knowledge regarding certifications and current best practices.

Requirements

Proven expertise and relevant professional experience (at least 3 years) in Governance & Risk / IT SecOps process management and process knowledge.
Expertise in project management as well as process optimizations, quality management, and process modeling.
Methodological or professional certifications: ServiceNow certification is a plus.
Team player and responsible with a results-oriented work style.
Very good German and English language skills.

Benefits

Modern offices in prime locations in Munich, Frankfurt, and Stuttgart.
Flexible remote or hybrid working with the ability to adjust your working hours and locations to your needs.
Access to a wide range of certified training and language courses through the Devoteam Academy.
International development opportunities for your career boost at Devoteam.
Gaming lounge for creative breaks between meetings and calls.
Get-together parties and team events for regular exchange and fun with colleagues.
Employee bonuses for referring new employees.
Modern IT equipment - choose from a variety of options that suit you.
Corporate benefits with a wide range of offers for almost every area.
Company pension schemes, direct insurance, and asset-building benefits are available as additional services.
Integration Day including mentoring programs for your perfect start at Devoteam.