Senior Account Manager - Remote

Overview

The Senior Account Manager will manage a portfolio of strategic customers in the UK&I Region, ensuring retention, growth, and strong relationships while acting as a trusted advisor.

In Short

• Manage relationships with UK HE customers.
• Ensure customers obtain maximum value from software services.
• Build and execute proactive account plans.
• Identify opportunities for upselling and cross-selling.
• Collaborate within the organization for optimal customer support.
• Maintain knowledge of EdTech industry trends.
• Meet or exceed sales goals.
• Participate in networking opportunities.
• Coach and support sales team members.
• Utilize Salesforce CRM for data tracking.

Requirements

• Strong experience in account/relationship management.
• Excellent communication and negotiating skills.
• Proven problem-solving and time management skills.
• 5+ years of sales/account management experience in education sector.
• Self-starter with a passion for fast-paced environments.
• Ability to be a trusted advisor in the EdTech industry.

Benefits

• Flexible/hybrid working options.
• Health care coverage.
• Competitive paid time off.
• Tuition reimbursement.
• Monthly wellness reimbursement.
• Parental leave.
• Retirement plan with match.