Junior IT Specialist - Remote

Overview

Join Dev.Pro - a US-based outsourcing software development company that has been delivering exceptional software experience to clients since 2011. We invite a proactive, flexible, and responsible IT Specialist to join our IT Support Team at Dev.Pro – a company with high-scale projects in POS, restaurant business, healthcare, fintech, and other domains. You’ll help support services for users’ and clients’ environments. This Lviv-based office position involves switching between projects, working with various technologies, and learning to solve technical issues quickly and efficiently.

In Short

• Join a dynamic IT outsourcing company with 900+ global specialists
• Advance your English through daily interactions with contractors worldwide
• Grow your tech skills with tools like Google Workspace and Atlassian, as well as networks, servers, and diverse lab hardware
• Administer macOS, Linux (Ubuntu), and Windows systems
• Troubleshoot and resolve hardware, system, and application issues
• Configure laptops, reinstall OS, and set up software
• Manage users and permissions in Google Workspace, Atlassian, and other platforms
• Create and maintain clear and organized documentation
• Source and manage IT equipment
• Write and troubleshoot basic scripts (Bash, PowerShell, Python)

Requirements

• Expertise in troubleshooting hardware, systems, and applications
• Experience with macOS, Linux (Ubuntu), and Windows administration
• Proficiency in laptop configuration, OS reinstallation, and software setup
• Experience managing users and permissions in Google Workspace, Atlassian, and similar tools
• Experience writing and troubleshooting basic scripts (Bash, PowerShell, or Python)
• Experience sourcing and managing IT equipment
• Ability to create and maintain project documentation
• Intermediate+ English level
• Strong communication and collaboration skills

Benefits

• Get 30 paid rest days per year to use as holidays/vacation/other on the desired and requested dates
• 5 sick leave days, up to 60 days of medical leave, and up to 6 days of leave per year due to family reasons
• Get a health insurance package on reimbursement basis
• Join fun online activities and team-building events
• Get continuous remote HR, payroll support, and overtime coverage
• Join English/Polish lessons
• Grow your expertise with mentorship support and DP University