Quality Analyst (French Speaker) - Remote

Overview

The Quality Analyst role at 3M focuses on managing and executing responses to quality complaints while enhancing customer satisfaction and product quality.

In Short

• Manage and execute responses to quality complaints.
• Utilize project management and process improvement skills.
• Analyze internal and external quality excellence.
• Lead projects and provide training to new employees.
• Apply analytical skills to interpret trends and data.
• Participate in developing a global complaint process.
• Develop solutions to improve work processes and tools.
• Fluency in English and French is required.
• Amenable to graveyard shift schedule.
• Three years of relevant experience is required.

Requirements

• Bachelor’s degree or higher.
• Three years of experience in quality or customer service.
• Experience with SAP, Salesforce, and Power BI.
• Ability to perform impactful analysis.
• Confidence in decision-making.
• Knowledge of English and French.

Benefits

• Opportunity to work with a leading company committed to innovation.
• Freedom to explore and encourage creativity.
• Engagement in a strong Environmental Health and Safety culture.
• Access to diverse thinking and collaborative problem-solving.