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Business Analyst (French Speaker) - Remote

Posted 3 weeks ago

Overview

With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organizations, and beyond.

In Short

  • Conduct thorough business analysis to identify client requirements and align their business processes with Qualco software solutions;
  • Define configuration specifications and communicate requirements and solutions to clients clearly and effectively;
  • Plan, prepare and deliver Key/End User training sessions to ensure smooth client onboarding;
  • Plan, prepare and monitor User Acceptance Testing (UAT), offering support to clients during execution and selectively executing business scenarios where necessary;
  • Provide post-production support to ensure a seamless transition to Service Management after project go-live;
  • Maintain clear communication and provide regular updates to all project stakeholders throughout all stages of the project;
  • Develop and maintain trusted relationships with clients, working closely to maximise satisfaction with Qualco services and solutions;
  • Proactively identify opportunities to improve processes, resolve issues and deliver enhanced value to clients;
  • Communicate key client insights and findings to the product team to support the evolution of Qualco software solutions;
  • Ensure that all activities and duties comply fully with regulatory requirements, including the Group Anti-Bribery and Corruption Policy.

Requirements

  • Fluency in French and English;
  • Experience in business analysis or consulting;
  • Strong communication and interpersonal skills;
  • Ability to work collaboratively in a team environment;
  • Proficiency in project management methodologies;
  • Understanding of software development processes;
  • Experience with client relationship management;
  • Analytical and problem-solving skills;
  • Knowledge of regulatory compliance standards;
  • Willingness to travel if required.

Benefits

  • Competitive salary and performance-based bonuses;
  • Comprehensive health insurance;
  • Opportunities for professional development and training;
  • Flexible working hours and remote work options;
  • Supportive and inclusive company culture;
  • Access to cutting-edge technology and tools;
  • Team-building activities and events;
  • Work-life balance initiatives;
  • Employee recognition programs;
  • Opportunity to work in a dynamic and innovative environment.

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