Business Analyst (French Speaker) - Remote

Overview

With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organizations, and beyond.

In Short

• Conduct thorough business analysis to identify client requirements and align their business processes with Qualco software solutions;
• Define configuration specifications and communicate requirements and solutions to clients clearly and effectively;
• Plan, prepare and deliver Key/End User training sessions to ensure smooth client onboarding;
• Plan, prepare and monitor User Acceptance Testing (UAT), offering support to clients during execution and selectively executing business scenarios where necessary;
• Provide post-production support to ensure a seamless transition to Service Management after project go-live;
• Maintain clear communication and provide regular updates to all project stakeholders throughout all stages of the project;
• Develop and maintain trusted relationships with clients, working closely to maximise satisfaction with Qualco services and solutions;
• Proactively identify opportunities to improve processes, resolve issues and deliver enhanced value to clients;
• Communicate key client insights and findings to the product team to support the evolution of Qualco software solutions;
• Ensure that all activities and duties comply fully with regulatory requirements, including the Group Anti-Bribery and Corruption Policy.

Requirements

• Fluency in French and English;
• Experience in business analysis or consulting;
• Strong communication and interpersonal skills;
• Ability to work collaboratively in a team environment;
• Proficiency in project management methodologies;
• Understanding of software development processes;
• Experience with client relationship management;
• Analytical and problem-solving skills;
• Knowledge of regulatory compliance standards;
• Willingness to travel if required.

Benefits

• Competitive salary and performance-based bonuses;
• Comprehensive health insurance;
• Opportunities for professional development and training;
• Flexible working hours and remote work options;
• Supportive and inclusive company culture;
• Access to cutting-edge technology and tools;
• Team-building activities and events;
• Work-life balance initiatives;
• Employee recognition programs;
• Opportunity to work in a dynamic and innovative environment.