Research Operation Specialist - Remote

Overview

The Research Operations Specialist plays a key role in supporting various product design research activities and identifying areas for enhancement and efficiency gains.

In Short

• Support product design research activities.
• Identify areas for enhancement and efficiency gains.
• Facilitate research and tools for researchers.
• Collaborate with research teams to improve processes.
• Manage strategic initiatives for team efficiency.
• Contribute to research operations infrastructure.
• Support research planning and collaboration with product teams.
• Centralize and document internal processes.
• Communicate team goals and strategies.
• Work remotely in a contract role.

Requirements

• 4+ years of experience in UX or product design research.
• 2+ years in a product design or research team.
• 3+ years designing operations infrastructure.
• 1+ years developing process automation with D365.
• Strong organizational and prioritization skills.
• Excellent communication skills.
• Experience leveraging data for decision-making.
• Ability to work independently and take initiative.
• Experience with UX research tools is a plus.

Benefits

• Work-life balance prioritized.
• Culture of learning and advocacy.
• Comprehensive benefits package from Day 1.
• Encouragement of innovation and experimentation.
• Collaboration is emphasized and rewarded.
• Remote work environment.