Senior Account Manager - Remote

Overview

This role is part of our Experience & Engineering team in Germany. We combine technology and experience design to deliver a large range of services: from strategy and a performance-driven full-funnel approach to campaigning, e-commerce, customer experience, data & analytics and content. We pride ourselves on delivering exceptional and engaging digital experiences to make a difference for our clients in the market.

In Short

• Looking for a Senior Account Manager with strategic thinking and communication skills.
• Responsible for client success and sales volume expansion.
• Monitor performance of customer products and KPIs.
• Proactively drive customer development.
• Understand client business goals and adapt offers accordingly.
• Maintain regular communication with client stakeholders.
• Open up new business areas through effective questioning.
• Conduct client presentations and planning meetings.
• Present work internally and externally.

Requirements

• Many years of experience managing global accounts in digital experience.
• Driven by insights and analyses for strategy building.
• Good understanding of digital experience mechanisms.
• Experience in providing strategic advice and selling expertise.
• Previous experience with agencies, tech agencies preferred.
• Enthusiastic about digital industry trends.
• Experience with technology environments and understanding of UX/UI design.
• Able to present complex ideas clearly.
• Good understanding of reporting and analysis.
• Professional proficiency in German and excellent English skills.

Benefits

• Flexible, hybrid working policy.
• Company pension scheme.
• Lease bike options and subsidies for public transport.
• Health contributions through the OpenUp platform.
• Access to sustainable products at attractive deals.
• Social events and opportunities to connect with colleagues.
• Training, development, and certifications.
• Global DEPT® Cares Month for charity support.