Account Supervisor (6 Month FTC) - Remote

Overview

This role is part of our Personalised Content team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. As an Account Supervisor, you will oversee the delivery of a wide variety of campaigns and manage the production process end to end.

In Short

• Oversee delivery of campaigns and project manage production processes.
• Liaise with clients and manage expectations.
• Communicate feedback to designers, copywriters, and developers.
• Build understanding of clients’ business and advise on communication solutions.
• Ensure high standards and meet success criteria for projects.
• Lead teams and inspire others to achieve goals.
• Mentor and manage junior account managers.
• Conduct performance reviews and provide feedback.
• Work remotely in PST hours.
• Flexible, hybrid working policy.

Requirements

• Agency experience in Client Services, preferably as a Senior Account Manager.
• Experience in delivering multi-channel marketing communications.
• Highly organized and familiar with project management tools.
• Ability to work under pressure and meet deadlines.
• Understanding of production and interactive processes.
• Commercially driven with budget handling experience.
• Proven success in business development.
• Advanced knowledge of MacBook Office Suite.
• Resource management skills.
• Experience in leading teams or mentoring.

Benefits

• Excellent salary based on experience.
• Mental health support and company sick pay scheme.
• 15 days paid holiday plus Public Holidays.
• Social and cultural events to connect with colleagues.
• Learning and development opportunities.
• Buddy programme for new employees.
• Opportunity to work with a variety of clients.
• Global DEPT® Cares Month for charity support.
• Commitment to diversity, equity, and inclusion.