Case Manager - Behavioral Health - Remote

Overview

The Case Manager is primarily responsible for assisting in patient care to promote effective education, self-management support, and timely healthcare delivery to achieve optimal quality and financial outcomes. This individual is a vital member of the Case Management Team and services as an advocate for patient healthcare needs – coordinating care to minimize the fragmentation of healthcare delivery systems and thereby enhancing quality, cost-effective outcomes.

In Short

• Providing ongoing case management to patients with identified needs, including coordinating behavioral health services, medical care, education, placement, finances, and socialization services.
• Utilizing influencing/motivational interviewing skills to ensure maximum patient engagement and promote lifestyle/behavior changes to achieve the optimum level of health.
• Identifying and effectively utilizing community resources to facilitate patient access to necessary services.
• Collaborating with recipients and their families to implement effective service plans, explaining available clinical options, and coordinating care with the clinical team and other healthcare providers.
• Maintaining accurate and timely documentation using electronic medical records (EMR) and other healthcare databases.
• Assisting patients with overcoming barriers to attending scheduled appointments, ensuring they can access necessary healthcare services.
• Familiarity with Department of Human Services (DHS) regulations and procedures to effectively navigate and coordinate services for patients in need.
• Other duties assigned.

Requirements

• A bachelor's degree in counseling, psychology, social work, or a related field is preferred.
• Qualified as a Behavioral Health Technician.
• Exceptional communication and time management skills.
• Exceptional problem-solving skills and the ability to work within an interdisciplinary team.
• CPR/First Aid certification and a valid Arizona fingerprint clearance.
• You have demonstrated the ability to work independently.
• Work within an EMR system, Advance MD preferred.
• This position operates under a pay-for-performance (P4P) compensation structure. Candidates must be comfortable with this unique payment model.

Benefits

• Comprehensive low-cost medical, dental, and vision insurance.
• Generous retirement plan with a 4% company match.
• Secure your future with both long and short-term disability options.
• Protect your family with life insurance coverage.
• Enjoy holiday pay and PTO.
• We offer an employee wellness program and fantastic discounts for all Denova team members.
• And there's so much more waiting for you!