Account Manager - French Speaking - Remote

Overview

As an SMB Account Manager, you will engage with restaurant partners to enhance their business through marketing, delivery experience, and technology utilization.

In Short

• Manage a portfolio of accounts through desk-based account management.
• Support partner growth via email, phone, and online presentations.
• Maintain long-term relationships with partners for success on our platform.
• Liaise between restaurants and teams to deliver tailored solutions.
• Drive positive outcomes for Deliveroo through account management.
• Execute campaigns to improve key performance metrics.
• Engage partners with marketing opportunities.

Requirements

• Experience in account management with strong relationship skills.
• Ability to quickly identify and resolve issues using data.
• Enthusiastic and creative problem solver.
• Excellent phone manner and customer support experience.
• Interest in technology and its application for partner success.
• Fluency in French is a plus.

Benefits

• Comprehensive benefits in health, family, finance, and more.
• Commitment to diversity and inclusion in the workplace.
• Opportunities for personal and professional growth.